Newspapers need to realise they are increasingly a service industry, and less a product industry, and in that situation trust becomes increasingly important.
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Andy would like to point out that the views expressed in this blog are his own and do not reflect the views of the University or Department of Journalism.
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RT @alexgamela: dear interwebz, do not write anything interesting for some days 'cause i'm taking the week off. Me too! Stow that chatter 1 day ago
@kevglobal oops. Retweet punctuation error changes share price shock! :-) 1 day ago
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